Zones Healthcare Redesign:
The next step toward a better Zones.com

Recently Zones.com/Healthcare was redesigned. While this was a modest project compared to a complete redesign of Zones.com, it did serve at least two important purposes.

	Increased focus on Healthcare IT offerings. Zones already provides products, services, and solutions to the Healthcare segment, we just made them easier to access and evaluate.
	This exercise provided us good insight into what we did right (and wrong) for the Healthcare segment. These lessons can now be applied to the coming redesign of Zones.com.

If you have any feedback on the redesign, or the existing Zones website, we'd like to hear it. Please contact us at ecommerce@zones.com.

Is Zones.com going to look like Healthcare?

Actually, no. We're currently working on a two phase approach to the redesign of Zones.com.

	In the next couple months we'll be rolling out a refresh of three of our Zones (including Healthcare).
	Targeted within the year, we'll be doing a complete nuts and bolts redesign for all of Zones.com. This will encompass design, usability, navigation, and some minor functional improvements.

The goal of the above approach is to continue to improve Zones.com short-term while testing some of our changes in the real world. Meanwhile we're also working longer-term on a complete user interface rebuild bringing Zones.com up to modern standards.

The ultimate goal is to make Zones.com an enjoyable place to visit, and a more intuitive and productive experience for you.

How You Can Help

We're always looking for feedback from our customers. If you're using the site and you experience something you think could be better, we'd like to know about it. Please contact us at ecommerce@zones.com.

We've already logged a lot of customer feedback and we're going to be testing fixes with real users as we progress. If you'd like to participate we will be looking for help from our user base in the coming months. Look for more info in a future newsletter.

In the next volume of Zone Improvement...
Zones.com learns to be more social.

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